1. Please reference Pantone colors when possible and include a color proof for each project.
2. Files may be submitted by emailed if under 20mb. For larger files you may use the Enhance A Colour upload form (bottom of our homepage) or an outside file transfer service (wetransfer, hightail, dropbox). When using an outside file transfer service make sure the link can be downloaded anonymously, (not specific to any email address).
3. We will provide a low resolution PDF proof before producing any project. If your project output is critical we suggest a printed proof, at an additional cost.
4. Our preferred file formats are Adobe Illustrator, Photoshop or High Resolution PDF. Clearly state your final trim and bleed sizes, do not include crop marks in PDF files. Make sure to embed all links before saving to PDF. We also accept Adobe InDesign files but additional pre-imaging fees may apply. You must outline your fonts (preferred) or include the fonts used in your files. Please use “package” as opposed to making copies of font folders on the desktop. Include or embed all linked files.
5. Whenever possible work at full size, this will give you a better perspective to how elements will look. If you need to work at a reduced size, clearly indicate what scale.
6. For fabric, carpet and banner vinyl, we request a resolution of 150 ppi with 2” bleed at the final printed size. When printing to rigid substrates or adhesive vinyl we request a resolution of 200 ppi with .125” bleed.
7. All files to be die cut (drag knife, laser, router or water jet) need a vector path on a separate layer. The path should have a minimum amount of points and not be a conversion from a selection with thousands of points.
8. If your Photoshop images are larger than 1.5GB or 30,000 pixels in either dimension, we may need to lower your resolution, but we will accept larger files.
9. Please note that Adobe Illustrator and InDesign have a 2GB file limit. This includes all linked files. If the sum of your linked files exceeds 2GB then Adobe cannot embed the linked files.
10. All QuarkXPress documents must be saved as High Resolution PDF files, or be converted to Adobe Photoshop files.
11. All files are printed as four color process, so working in 1 or 2 colors will not lower costs. All files must use CMYK or CMYK based Pantone colors.
12. Include all artwork for white ink on a separate layer as grayscale artwork. White ink is available in 256 shades, so the grayscale layer will be translated as such: 100% black will print 100% white ink, 75% black will print 75% white, 50% black will print as 50% white, 25% black will print 25% white and 0% black will print clear.
13. For color accuracy, please reference all Pantone colors and include a color proof for each file.
14. Please provide a low resolution PDF that we can reference for content. Review your PDF carefully to ensure all elements appear as they should in the final output.
15. If you are creating the document in either Photoshop, Illustrator, or InDesign and you are certain there will be no additional changes, please turn all fonts to outline.
16. Leave Adobe Illustrator files layered, do not flatten. Please delete all hidden objects and unused objects/layers.
17. Send any guidelines or print samples for approximate color matching. Desired colors are specified in Pantone, Pantone specifications allow us to match colors the closest. Exact color matches are not always possible.
18. In most cases you should use Four Color Black instead of straight black, we recommend the following values: 65%C, 53%M, 51%Y, 100%K
19. When possible, logos and text should be created and kept in vector formats. (Adobe Illustrator .AI or .EPS)
20. Scanned images should be saved as Adobe Photoshop files in CMYK (150 ppi or 200 ppi at the final output size, see above)
21. Check to make sure logos with light colors are not set to overprint.